Return policy

RETURNS

If for some reason you are not happy with your purchase you can return it to us within 14 days for an exchange or refund.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we ask you to include your receipt or a note with your name inside the box.

There are certain situations where only partial refunds are granted: (if applicable)


REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4 days after we received of the item.

EXCHANGES (if applicable)
If you need to exchange your purchase for another size for the same item, send us an email at info@bottines.nl and you can return your item to:

RETURN ORDERS to:
PakkettenFabriek / BOTTINES
Conservenweg 116
2371 DT Roelofarendsveen
The Netherlands

Shipping cost to you are included in the price (NL), to return an item you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.

Thank you for shopping with BOTTINES!